BADM 565

Spring 2009 All Classes

All Classes

Design & Mgt of Service Sys

Credit: 4 hours.

Focuses on unique challenges arising in services because customers cannot be separated from service creation and delivery processes; emphasizes integration of operations, marketing, and human resources management; and includes topics such as design/delivery of services, service quality/productivity, and strategic role of information technology in services.

Prerequisite: First year of the MBA program or equivalent.

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BADM 565 class schedule data for spring 2009
	CRN	Type	Section	Time	Day	Location	Instructor	Section Details
	49873	Lecture-Discussion	A	4:30PM -5:50PM	TR	Wohlers Hall	Petruzzi, N	Part of Term: 1 Date Range: 01/20/09-05/06/09 Section Info: This course is restricted to students in the MBA program. A limited number of seats will be reserved for MS-Tech students (contact Donna Foley). Registration for this course will open at noon on Wednesday, November 12, 2008. Restriction(s): Restricted to MBA: (PT) Business Adm -- UIUC or MBA:Bus Administration -UIUC.